Privacy Policy

Effective Date: 01/01/2026

Tricia Chandler Transformational Therapy and Coaching LLC (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy describes how we collect, use, store, and protect your information when you visit www.triciachandler.com and use our services.

1. Information We Collect

We may collect the following types of information:

A. Personal Information You Provide Voluntarily

When you:

  • Schedule an appointment

  • Purchase a program or service

  • Complete intake forms

  • Join our email list

  • Contact us through forms or email

We may collect:

  • Name

  • Email address

  • Phone number

  • Billing information

  • Appointment details

  • Information you voluntarily provide about your personal circumstances

If you provide sensitive personal information (including health-related or trauma-related information), you do so voluntarily in the context of seeking coaching or RTT services.

B. Payment Information

Payments are processed securely through third-party payment processors such as Stripe. We do not store full credit card numbers on our servers.

C. Automatically Collected Information

We may use tools such as:

  • Google Analytics

  • Meta (Facebook) Pixel

  • Cookies and similar tracking technologies

These tools may collect:

  • IP address

  • Browser type

  • Device information

  • Pages visited

  • Time spent on site

  • General geographic location

This data helps us improve website performance and marketing effectiveness.

2. How We Use Your Information

We use collected information to:

  • Provide and manage coaching and RTT services

  • Schedule and confirm appointments

  • Process payments

  • Deliver recordings or digital materials

  • Send service-related communications

  • Send newsletters or marketing communications (if you opt in)

  • Improve website performance and user experience

  • Comply with legal obligations

We do not sell or rent your personal information to third parties.

3. Third-Party Services

We use trusted third-party providers, which may include:

  • Squarespace (website hosting)

  • Acuity Scheduling (appointment booking)

  • Stripe (payment processing)

  • Email marketing platforms

  • Analytics and advertising tools

These providers have their own privacy policies governing how they handle data.

4. Communications

We may contact you via email or SMS:

  • To confirm appointments

  • To deliver service-related information

  • To send newsletters or marketing (if you opt in)

You may unsubscribe at any time by clicking the unsubscribe link in emails or replying STOP to SMS messages.

5. Cookies and Tracking Technologies

We use cookies to:

  • Analyze site traffic

  • Improve functionality

  • Support advertising and remarketing efforts

You may disable cookies through your browser settings. Disabling cookies may affect certain features of the website.

6. Data Security

We use commercially reasonable safeguards to protect your personal information. However, no online transmission or storage system can be guaranteed to be 100% secure.

7. Your Rights

You may request to:

  • Access your personal information

  • Correct inaccurate information

  • Delete your personal information

  • Withdraw consent for communications

To make such requests, contact us at:

hello@triciachandler.com

8. Children’s Privacy

This website and services are intended for individuals 18 years of age or older. We do not knowingly collect information from minors.

9. Policy Updates

We reserve the right to update this Privacy Policy at any time. Updates will be posted on this page with a revised Effective Date.

10. Contact Information

Tricia Chandler Transformational Therapy and Coaching LLC
Email: hello@triciachandler.com
Website: www.triciachandler.com

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